Frequently Asked Questions
Everything you need to know about shopping with Spectra Baby Australia
What is your standard shipping timeframe within Australia?
We offer standard shipping across Australia which typically takes 3-7 business days. Express shipping options are available at checkout for delivery within 1-3 business days depending on your location.
What is your return policy for fashion items?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like intimate apparel may be restricted unless faulty.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services including Afterpay and ZipPay.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
Are your garments sustainably sourced?
Spectra Baby Australia is committed to ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and are increasingly incorporating organic and recycled materials into our seasonal collections.